Helpful answers
Frequently asked questions
Questions about a service, booking, or your visit? Here are the answers we hear most often. If yours is not here, call or text 479-265-4475.
Do you accept HSA or FSA cards?
Yes. We accept HSA and FSA cards. If your plan requires it, we can provide a specific receipt for a package purchase and its use on one ticket. Some plans may require physician approval or a prescription. See the pricing page for session options and package details.
Do you do deep tissue, Swedish, or sports massage?
Yes. We just do not distinguish between deep tissue, Swedish, and sports massage because those titles can mean different things to different people. Tell us what you want from your session—relaxation, focused work, stronger pressure, mobility support, or a mix—and we will guide you.
Can I book a 30-minute massage?
We do not offer a 30-minute massage, but try a 30-minute Ultimate Stretch. Seriously! Wear or bring clothes that are more flexible than you.
What should I wear?
For an Ultimate Stretch, wear or bring flexible clothes. Massage is provided in a private room with oil or lotion and appropriate draping as required by law.
Do you take same-day appointments or walk-ins?
Same-day appointments and walk-ins are available when the schedule allows. Book online, or call or text to check what is available.
How often should I come in?
It depends on your goals, schedule, and what feels sustainable for you. We believe maintenance is often better than break/fix, and your therapist can help you find a rhythm that makes sense.
Do you work with children or teens?
We have seen clients from age 8 to 88. Generally, we recommend a 30- or 60-minute Ultimate Stretch for teenagers under 16. A parent must accompany children under 16.
If the parent or family has not visited before, a parent must accompany a 16- to 18-year-old for the first visit and complete and sign the intake and waiver forms. After that first visit, 16- and 17-year-olds may drive themselves.
Can you work on a specific problem or use a specific technique?
Yes, assuming any needed medical releases are in place. We work with people; we do not diagnose or treat medical conditions. Tell us what you are looking for, including a technique another provider mentioned, and we can help with a therapist and service fit. See services for more details.
What if I need to cancel or arrive late?
We understand that plans change. Please review our client policies before your visit for late-arrival, cancellation, and prepaid-service details.
Still not sure? Call or text 479-265-4475 and our front desk will help.
